Low Vision
Low vision clinics – hospital service
Low vision clinics are held at Cheltenham General, Gloucestershire Royal and Stroud Hospitals. These clinics are run by hospital optometrists and provide an assessment of visual needs and issue magnifying aids where appropriate. Most optical magnifying aids are provided to patients on a loan basis. We also provide advice on coping with sight loss and where appropriate may suggest contacting other agencies to request additional training or support such as mobility or eccentric viewing training.
In order to access these low vision clinics patients need to be referred by their GP or community optometrist, or must already be a patient within the ophthalmology department.
Community Based Adult Low Vision Service
The Gloucestershire Low Vision Service Pilot launched on 1st June 2023. The service is commissioned by Gloucestershire ICB and is provided by local optical practices via Primary Eyecare Services Ltd (PES) with the support of the Gloucestershire Local Optical Committee. The service is available for patients who are registered with a GP in Gloucestershire ICB.
Service Information
- Eligibility: Domiciliary service is available for all patients with a Gloucestershire GP. The in-practice service is available for patients with GPs located in the Tewkesbury, Forest of Dean and Cotswolds localities.
- Equipment: All service providers will be loaned a low vision assessment kit
- Prescribed low vision aids are ordered through PES’ supply chain. The cost of these is funded separately and is not from the practice fee.
To make an appointment phone 0808 175 3077
See below for full list of providers
Eye Care Liaison Officers (ECLOs)
ECLOs work closely with medical and nursing staff in the eye clinic and the sensory team in social services. They provide those recently diagnosed with an eye condition with the practical and emotional support which they need to understand their diagnosis, deal with their sight loss and maintain their independence.
Gloucestershire ECLO details
Louise Birt: Gloucester Monday – Thursday: 10.00am – 5.30pm. Drop-in or by appointment
Tel: 07702961060
Email: Louise.birt@rnib.org.uk
Equipment Repairs
The Hospital low vision clinics are able to repair or replace low visual aid equipment which they supplied originally. Please telephone the Optometry Department on 0300 422 3190 to explain the problem with the aid – it may be necessary for our secretary to take some contact details so that an optometrist can return your call and sort out your query. Sometimes replacement parts or small magnifiers can be posted, or alternatively we may ask patients to bring equipment to one of the low vision clinics, see above.
Other agencies providing support to patients with low vision
There are many different organisations throughout the county providing help and support to visually impaired people. Visually impaired people or their relatives can access help themselves from the appropriate agencies or referrals can be made by optometrists or ophthalmologists
The Letter of Visual Impairment or LVI has now been superseded by the Low Vision Leaflet or LVL. The LVL can be given by optometrists to any patient they feel would benefit from contact with the Sensory Impairment Team at Social Services. The patient can then complete the leaflet and send it to the Sensory Impairment Team themselves. Social services will not be providing copies of the low vision leaflets but they are available to download here as a PDF file.
Optometrists in both community and hospital practice can also make a referral to Social Services using an RVI (Referral of Visual Impairment). This may be useful for patients that are either not eligible or have declined registration at the present time or who have not seen an ophthalmologist that are struggling with day to day life due to a sight impairment.
Where a patient meets the criteria for registration as Sight Impaired or Severely Sight Impaired the Certificate of Visual Impairment can only be completed by an Ophthalmologist.
Some useful contact details:
Adult Social Care Helpdesk – to contact the Sensory Services Team at Social Services
Telephone: 01452 426868
Email: socialcare.enq@gloucestershire.gov.uk
Website: https://www.gloucestershire.gov.uk/health-and-social-care/adult-social-care/contact-us/
Contacting the Helpdesks out of hours:
Outside of office hours (as stated above) you can contact Adult or Children & Families Services Emergency Duty Teams on: 01452 614194.
This is an answering machine and you will need to leave a message and your telephone number. Someone will then call you back. Please remember that this number is only for situations that cannot wait until the next working day.
The Macular Society
There are several local support groups in Gloucestershire, as below. Please see their website or contact the helpline for dates/times/locations: 0300 3030 111.
Insight Gloucestershire (formerly known as GCAB – Gloucestershire County Association for the Blind)
Insight Gloucestershire is a charity dedicated to supporting sight impaired and blind people throughout the County. Originally known as Gloucestershire County Association for the Blind (GCAB), the charity was set up in 1858 to help those with failing eyesight. Our aim is to support people with significant sight loss in Gloucestershire so they can continue to enjoy their lives and retain their independence. Since July 2023 Insight Gloucestershire have been working in partnership with neighbouring sight loss charities Sight Support West of England and Wiltshire Sight.
Our Services
- A fully stocked Resource Centre selling (at no profit) daily living aids and assistive technology
- Community Hubs at venues throughout the county including Bourton-on-the-Water, Bishops Cleeve, Chipping Campden, Cirencester, Dursley, Gloucester, Moreton-in-Marsh, Stroud, Tewkesbury and Cheltenham
- 1 to 1 Information, advice and guidance
- Referrals and signposting
- Bi-annual magazine and monthly ‘What’s On’
- Knowledge Hub on website
- Audio Library
- Peer support
- Volunteer visiting service to prevent social isolation
- Exhibitions
- Training
Forest Sensory Services (formerly the Forge Centre)
Forest Sensory Services is an independent local charity which has established a resource centre for visually impaired people in the Forest of Dean. As well as offering advice and support on coping with visual impairment they also offer a range of services including:
- Emotional Support
- Inter Agency Working
- Information and Advice
- Assessments at Home & Work
- Sensory Loss Advocacy
- User Groups & Classes
- Equipment / Training
- Referrals
For more information:
Telephone: 01594 827711
Website: HTTP://forestsensoryservices.org
Email: info@forestsensoryservices.org
Forest Sensory Services, Foxes Bridge Day Centre, Foxes Bridge Road (off Valley Road), Cinderford, Glos, GL14 2LJ
RNIB
There are around two million people in the UK with sight problems and RNIB (Royal National Institute of the Blind) is the leading charity offering practical support and information to anyone with a sight problem. Our pioneering work helps – not just with braille, Talking Books and computer training but with imaginative and practical solutions to everyday challenges.
For further information visit RNIB
Helpline 0303 123 9999